ICTS Tracing Services is a wholly-owned member of the ICTS Group of Companies.  ICTS (Pty) Ltd is a registered Financial Services Provider (FSP), governed by the Financial Sector Conduct Authority (FSCA). 

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The FSCA has received numerous tip-offs that several organisations and/or individuals operate a so-called “financial claiming agent” or "tracing agents" for beneficiaries of unclaimed benefits. In particular it has been reported that: 

 

• Consultation fees are charged to any person who seeks their help in claiming a benefit;

• Claimants are misled that these imposters have direct access to the information regarding their fund credit; and

• They work for the Financial Services Board or are a registered and approved tracing agent.​

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It has also been reported to the FSCA that some of these agents:

 

• Have different administrator's forms;

• Inform members of an exact benefit due to them; 

• Provide members with a confirmation letter of their claim.

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To verify that ICTS (Pty) Limited is a registered financial services provider under Licence Number 25820, you can visit the FSCA website and search for ICTS.